Shipping policy

Shipping Policy 

All shipping costs are included in the purchase. Every order is shipped fully insured for the full value of the jewelry. All online orders are received and processed according to Georgian business hours and Georgian time (GMT+4).

United States: 14-21 business days

Europe: 14-21 business days

Other: 14-21 business days

We use trusted international carriers and secure packaging appropriate for fine jewelry.

International shipments may be subject to customs duties, import taxes, or handling fees imposed by the destination country. 

These charges are:

  • Not included in the product price

  • Not covered by Marilisi Jewelry House

  • The sole responsibility of the customer

Once your order has been shipped:

  • You will receive a shipping confirmation email with tracking information.

  • Delivery timeframes provided by carriers are estimates only.

Please note that Marilisi Jewelry House is not responsible for shipping or delivery delays caused by circumstances beyond our control, including but not limited to:

  • customs inspections or clearance procedures

  • courier or carrier delays

  • weather conditions

  • transportation disruptions

  • force majeure events

Such delays do not constitute grounds for cancellation, refund, or return. 

For questions regarding shipping, processing times, or destinations, please contact us prior to placing an order at:

info@marilisi.com